Refund policy

Refund & Return Policy

At ClovieBrands, we want you to be satisfied with your purchase. If you need to return an item, please review the policy below.

Returns

You may request a return within 7 days of receiving your order. To be eligible, the item must be unused, unopened, in its original packaging, and in the same condition as when you received it.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund. If your return is approved, the refund will be issued to your original payment method within 5–10 business days.

Exchanges

We offer exchanges only for items that arrive damaged, defective, or incorrect. Please contact our support team as soon as possible after receiving your order so we can assist you with a replacement.

Non-Returnable Items

Clearance items and final sale products are not eligible for return or refund.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Need Help?

If you have any questions about our Return & Refund Policy, please contact us. Our support team will be happy to assist you.